Edision Planned Outage

Incident Report for DTAC - Network & Service Status

Resolved

This incident has been resolved.

Posted Jul 16, 2018 - 03:18 PDT

Identified

Edison is upgrading equipment in the area of the Corp Office. Outage # 897920. Services should be restored by 6AM per Edison. DigAlert Technical Staff will be onsite prior to DigAlert opening at 6AM.

Posted Jul 16, 2018 - 01:27 PDT

This incident affected: Contact Center Applications (Primary Ticketing System, Ticket Delivery System, Long Term Ticketing Servers) and Contact Center Telephone Lines, DNS, Internet.